The COVID-19 pandemic has brought considerable challenges to the tourism sector in ASEAN and globally. While the region has done relatively well in containing the spread of the virus, tourism activity is still considerably low. Strategic measures are being undertaken to welcome travelers back to the region. To better ensure the health and safety of travelers, ASEAN has created safety and health protocols to reduce possible exposure to viruses and keep everyone healthy.
The ASEAN Guidelines on Hygiene and Safety for Professionals and the Communities in the Tourism Industry was developed specifically to ensure health and safety of travelers, service providers and professionals, and the communities involved. The Guidelines are designed for several communities in the tourism industry, covering 8 tourism and tourism-related sectors: accommodation, restaurants, facilities, spa and wellness, ecotourism/community-based tourism, travel and tour operation, and theme parks and convention centers.
This set of Guidelines, along with the ASEAN Safe Travel Stamp, may be utilised by tourism industry players to assure travelers of hygiene and safety standards to raise the competitiveness and attractiveness of Southeast Asia as a preferred tourism destination.
Download the ASEAN Guidelines on Hygiene and Safety for Professionals and the Communities in the Tourism Industry:
- Accommodations (front office and housekeeping)
- Restaurants (food and beverage services, food production)
- Facilities inside Hotels and Resorts (gym, yoga, swimming pool)
- Spa and Wellness Facilities
- Travel and Tour Operation
- Ecotourism and community-based tourism
- Theme Parks
- Convention Centers
In addition, checklists are provided for use by business operators and service providers for each of those sectors:
- Accomodations (front office and housekeeping)
- Restaurants(food and beverage services, food production)
- Facilities inside hotels and resorts (gym, yoga, swimming pool)
- Spa and wellness facilities
- Travel and tour operation
- Ecotourism and community-based tourism
- Theme parks
- Convention centers
Those who comply with the Guidelines are entitled to use the ASEAN Safe and Warm Travel Stamp.
See the stamp style guide here. For more information regarding the use of the Travel Stamp and Checklists, please contact the ICT and Tourism Division of the ASEAN Secretariat.