by Irene Wijaya | Jun 10, 2021 | Projects, Services
At the 36th ASEAN Summit on 26 June 2020, the ASEAN Leaders agreed to commence the process toward ASEAN’s recovery effort from the COVID-19 pandemic. The ASEAN tourism sector, which has been severely impacted, is working towards rebuilding travellers confidence and increase the number of domestic and international visitors. This project will develop comprehensive common guidelines and standards for safer and healthier work environment for tourism workers/professionals and communities, in order to support that effort. As ASEAN is working toward single tourism destination as envisioned by the Leaders, it is crucial that all 10 AMS have a common understanding on the expectations and standards being applied in each other’s country, and that businesses/ industry players in the region have a common reference for implementing hygiene and workplace safety protocols. The output of this project will be the ASEAN Common Guidelines on Hygiene and Safety for Workers and Communities in the Tourism Industry. The guidelines will consolidate, adapt and harmonise the various existing international and national standards, best practices and guidelines and AMS’ national health and safety protocols. Adoption of the guidelines by ASEAN Member States and implementation of the guidelines by industry players and service providers will not only bolster confidence among domestic and international visitors to ASEAN destination but also contribute to the establishment of the recovery plans of ASEAN...
by Irene Wijaya | Jul 3, 2017 | Projects, Services, Uncategorized
Status : Completed. The ASEAN Tourism Ministers (ATM) signed the Mutual Recognition Arrangement on Tourism Professionals (MRA-TP) on 9 November 2012 aiming at facilitating the mobility of tourism professionals within the region. In 2010, the ATM endorsed the MRA-TP Follow-up Implementation Requirements 2010-2015 covering the plan to establish MRA infrastructure and capacity development for members of related organisations under MRA-TP at the regional and national level. Several projects and activities were carried out under this Plan, including, among others, establishment of 242 toolboxes for all divisions under MRA-TP, establishment of pool master trainers and master assessors, the conclusion of Regional Secretariat of MRA-TP agreement, and finalization of the ASEAN Tourism Professionals Registration System (ATPRS). With most of the necessary regional infrastructure is in place, implementation of MRA-TP is now facing new challenges in operationalizing the instrument. Supporting Regional Secretariat of MRA-TP, maintaining and updating regional infrastructure, increasing the “buy-in” of MRA-TP, enhancing quality assurance of MRA-TP and recognition of prior learning mechanism are among those challenges faced at the regional level. While, at national level, challenges are also faced particularly on national regulations, establishment of national trainers and assessors, and certification mechanisms. There is a need to assess the progress of implementation to date and systematically identify these challenges, identify risks and opportunities, and develop a well-informed, results-oriented work plan that will guide the ASEAN Tourism Professional Monitoring Committee (ATPMC) in taking strategic actions to promote implementation of the MRA-TP. This project had two outputs: a) the ASEAN MRA-TP implementation review, which assessed current progress in the implementation of the MRA-TP, tested assumptions, captured relevant context, identified risks (magnitude...
by Irene Wijaya | Feb 8, 2017 | Projects, Services
Status: Completed. This project aims to develop a pool of ASEAN Master Assessors and Trainers for Travel Agencies and Tour Operations divisions. The Project reviewed and updated existing toolboxes for Master Trainer and Master Assessor developed by the Project on Training of ASEAN Master Trainers and Master Assessor for Front Office, Food and Beverage Services and Food Production Divisions completed in 2015. At the same time, the Project also identified mechanism of certification of master trainers and master assessor and their roles in the implementation of MRA-TP. In December 2016, the project supported the training for ASEAN Master Assessors and Trainers for Travel Agencies and Tour Operations Divisions and produce a tutorial training video to create better understanding and to ensure that future delivery of similar trainings will be consistent. Related project: Training of ASEAN Master Trainers and Master Assessor for Front Office, Food and Beverage Services and Food Production Divisions Development of the ASEAN Tourism Professionals Registration System...
by Irene Wijaya | Apr 15, 2016 | Projects, Services
Status: ongoing The ASEAN Tourism Ministers (ATM) signed the Mutual Recognition Arrangement (MRA) on Tourism Professionals (TP) on 9 November 2012. This instrument aims to facilitate the mobility of tourism professionals within the region. In 2010, the ATM endorsed the MRA Follow-up Implementation Requirements which includes the Establishment of aRegional Secretariat that would promote implementation of the MRA-TP by providing support for its operations and management as well as implementation of related projects and activities. Currently, preparatory work for the Regional Secretariat establishment are being managed by the ICT and Tourism Division of the ASEAN Secretariat. These include (1) monitoring the progress of signing of the Agreement for the establishment of the Regional Secretariat, (2) development of the ASEAN Tourism Professionals Registration System (ATPRS), (3) provision of support in the preparation of the convening of an International Conference in mid-2016, and (4) oversight functions to ensure proper utilisation of the toolboxes for tourism labour divisions, including training of Master Trainers and Master Assessors. In order to facilitate the transfer from the ICT & Tourism Division to the Regional Secretariat, an Ad-Hoc team is currently in place to implement these tasks. This project supports the establishment of the Regional Secretariat through provision of funding for the Ad-hoc Team. It also provided partial support for undertaking the International Conference on MRA-TP, which took place in Jakarta Indonesia in August...
by Irene Wijaya | Apr 15, 2016 | Projects, Services
Status: Completed. This project aims to develop the third set of training toolboxes for the travel agencies and tour operations divisions. At the end of this project, there will be a complete set of 242 toolboxes for the various tourism divisions as required by the Common ASEAN Tourism Curriculum (CATC). The toolboxes contain resources/manuals that will be directly used by tourism training and education institutions in ASEAN Member States in delivering standardised competency-based training under the MRA on Tourism Professionals. This project was completed in 2016. For more info on the toolboxes, please contact the ICT and Tourism Division of the ASEAN Secretariat, or go to the ASEAN Tourism Professionals Registration System (ATPRS). Related project: Toolbox Development for Tourism Div.: Front Office, F&B Services, Food Production Toolbox Development For Housekeeping Tourism Labour Division Process refinement and training of ASEAN Tourism Master Trainers and Master...
by Kaisar | Apr 20, 2015 | Projects, Services
Status: completed The implementation of MRA on Tourism Professionals will result in the mutual recognition of tourism professionals based on certificates. In order to allow users, which may include tourism service providers, to access data of certified tourism professionals, a database facility needs to be established and maintained. The ATPRS is a web-based facility to register and disseminate details on certified ASEAN Tourism Professionals (ATPs). As a key component of MRA, ATPRS will serve as a job-matching platform between the industry and ATPs. More than 6,000 ATPs are expected to register in the first year of MRA implementation, with numbers expected to continuously increase in following years in line with the increased awareness about this arrangement. This project supports the development of the ATPRS. It conducts a scoping study to identify the necessary components and mechanisms to be included in the system and develop the ATPRS web-based system. Once developed, the ATPRS will be managed and maintained by the Regional Secretariat of ATP that is currently being established in Indonesia. As per July 2016, the ATPRS is online. Please click here to visit ATPRS. Related Projects: Feasibility Study for the Establishment of a Regional Secretariat for Tourism Professionals Gap Analysis on Implementation of MRA on Tourism Professionals...
