Process refinement and training of ASEAN Tourism Master Trainers and Master Assessors

Status: Ongoing This project aims to develop a pool of ASEAN Master Assessors and Trainers for Travel Agencies and Tour Operations divisions. The Project will involve reviewing and updating of existing toolboxes for Master Trainer and Master Assessor developed by the Project on Training of ASEAN Master Trainers and Master Assessor for Front Office, Food and Beverage Services and Food Production Divisions completed in 2015. At the same time, the Project would also identify mechanism of certification of master trainers and master assessor and their roles in the implementation of MRA-TP. In addition, the Project will involve the delivery of the training for ASEAN Master Assessors and Trainers for Travel Agencies and Tour Operations Divisions including an option to produce a tutorial training video to create better understanding and to ensure that future delivery of similar trainings will be consistent. Related project: Training of ASEAN Master Trainers and Master Assessor for Front Office, Food and Beverage Services and Food Production...

Addressing Gaps in the establishment of an ASEAN Consumer Protection Framework Phase I

Status: Ongoing. This project supports implementation of the ASEAN Strategic Action Plan on Consumer Protection 2016-2025 (ASAPCP). It is in line with the need to develop a common ASEAN Consumer Protection Framework, which is Goal 1 in the ASAPCP. While this project will not support the establishment of the framework itself, it will address urgent legal, capacity and awareness gaps that hinder AMS from establishing such framework. It will produce five key outputs: ASEAN High Level Principles for Consumer Protection; ASEAN Consumer Protection Self-Assessment Kit; Teaching Tools to Apply Good Consumer Protection Practices in 6 Priority Sectors; Capacity Building Road Map 2017-2020; and ASEAN Alternative Dispute Resolution (ADR) Guidelines. This project is expected to conclude in 2019. Related projects: Developing the ASEAN Post-2015 Consumer Protection Action Plan: Meeting the Challenges of a People-Centered ASEAN Beyond 2015 Strengthening Technical Competency for Consumer Protection in...

Development of the ASEAN MRA-TP Work Plan 2017-2020

Needs and Objectives This project will produce the Mutual Recognition Arrangement for Tourism Professionals (MRA-TP) Work Plan 2017-2020. Specifically the project will produce two outputs: a) the ASEAN MRA-TP implementation review, which will assess current progress in the implementation of the MRA-TP, test assumptions, capture relevant context, identify risks (magnitude and impact) and opportunities for achieving success, and propose resolutions to address identified risks, blockages and barriers; and b) the ASEAN MRA-TP Work Plan 2017-2020, that will specify strategic actions, recommend the best approach in implementing those actions, and provide a mechanism for monitoring progress and make decisions throughout the Work Plan implementation. Scope of Services The consultancy will be undertaken over a continuous effective period of 6 (six) calendar months with approximately 350 (three hunder fifty) person days of professional services. Work will commence immediately after contract signing. Qualifications In its proposal the consultant(s) should demonstrate: Thorough understanding and in-depth knowledge of ASEAN, ASEAN Community and ASEAN Tourism; Extensive experience in undertaking performance/progress review on the implementation of the strategic plan/work plan at the regional level; In-depth expertise in business development, finance and accounting, and marketing across a range of social enterprise models or demonstrated ability to adapt experience into social enterprise sector; Experience in the design and implementation of business plans, especially for start‐ups; Strong research and analytical skills, communication (oral and written), facilitation and management skills; Extensive knowledge and sound experience in project management, monitoring and evaluation; Excellent people skills – demonstrated ability to develop and maintain sound working relationships with a wide range of stakeholders; Experience in mainstreaming gender perspective in strategic plan/work plan development...

TENDER: ASEAN at 50: A Historic Milestone of FDI and MNEs in ASEAN

Needs and Objectives This project will produce a publication to mark the 50th anniversary of ASEAN entitled: “ASEAN at 50: A Historic Milestone of FDI and MNEs in ASEAN,” that presents data and analysis on FDI flows in the region over the last five decades, tapping MNEs and ASEAN companies as engines for regional economic development, by presenting an evaluation on what has been achieved, how challenges have been addressed, and offer an analysis of FDI and MNE development in the context of the AEC in the process leading to stronger regional integration, regional production networks, by focusing on several key themes. Scope of Services The consultancy will be undertaken over a continuous effective period of 10 (ten) calendar months with approximately 21 (twenty-one) person weeks of professional services. Work will commence immediately after contract signing. Qualifications In its proposal the consultant(s) should demonstrate: • Thorough understanding and in-depth knowledge FDIs and MNEs, and has done extensive research work in these areas; • In-depth knowledge of economic, trade, investment and regional integration issues, especially within ASEAN; • Proven track record of experience in economic and industry research; • Thorough understanding of ASEAN and its work on economic community building; • Adequate knowledge of and balanced exposure to ASEAN economies; • Have extensive experience in policy making and providing policy advice to governments and have considerable exposure and network with the industries and industry players/associations; • Established links and networks with business associations across Member States, as well as links with research networks/institutions or market research groups in different parts of ASEAN; and, • Proven skills in writing and conversing...

Tender: Development of Teaching Tools to Apply Good Consumer Protection Practices in 6 Priority Sectors

Needs and Objectives AADCP II is commissioning a set of instructional materials and tools for use by consumer protection agencies and agencies with consumer protection responsibilities in training and/or enhancing the existing capacities of their staff. Specifically, the consultant will be responsible for: Preparation of a training structure and content taking into account the goals and objectives as well as the intended participants. The course content will be delivered through short lectures, group discussions, group presentations, case studies, role- play, simulation and skill practices during the training. Review of an existing draft training modules in six key areas: namely i) consumer credit and banking, ii) environment, and iii) professional services, iv) healthcare, v) e-commerce, and vi) product safety and labelling, to ensure there is consistency and smooth flow of the materials as well as better readability; Separation of the contents into logical components or training modules and design of a series of instructional materials; Preparation of training session plans with indicative time that needs to be allocated for each concept/sections of the modules; and Development of evaluation forms including questions regarding relevance and effectiveness of training materials, whether the material covered the professional needs of the participant. Scope of Services The consultancy will be undertaken over a continuous effective period of 9 (nine) calendar months with approximately 21 person weeks of professional services covering all deliverables. Work will commence immediately after contract signing. Qualifications We require, at the minimum, the following expertise and in the bidder must be able to demonstrate the required qualifications on the aforementioned scope of work: Extensive experience in curriculum development, instructional systems design, knowledge management and capacity building; Skills and involvement in the...