Thirty-eight participants from various AMS agencies attended the Second Train-the-Trainer Workshop to Strengthen Technical Competency on Consumer Protection in ASEAN in Manila, Philippines last 5-7 October 2015. The workshop included break-out session covering three key areas, namely: 1) product safety and labelling; 2) phone, internet and e-commerce; and, 3) healthcare services. A previous workshop in Ha Noi, Vietnam dealt with consumer credit and banking, environment, and professional services.
These workshops are subsumed under the project “Strengthening Technical Competency for Consumer Protection in ASEAN” intended to support the need for improved technical and institutional capacity within consumer protection agencies in ASEAN. It is an offshoot of 2011 AADCP II funded project, “Roadmapping Capacity Building Needs in Consumer Protection in ASEAN” which highlighted the human and institutional capacity gaps and recommendations for consumer protection agencies in AMS.
Detailed information on the Manila workshop can be found here.