Six Modules on Strengthening Technical Competency on Consumer Protection in ASEAN

These modules aim to enhance AMS with effective capacities to adopt and implement consumer protection laws at the national level. They serve as resource materials for training, focusing on technical requirements provisionally involving consumer concerns and demands in 6 core areas: (a) Product safety and labelling; (b) Phone and internet services, and e-commerce; (c) Consumer credit and banking; (d) Environment; (e) Healthcare services; and (f) Professional services.