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TENDER ANNOUNCEMENT: ASEAN Capacity Building Roadmap for Consumer Protection 2019 – 2025

Needs and Objectives

The project aims to develop an ASEAN regional capacity building plan for consumer protection based on needs assessment under the ASAPCP 2025 as well as national priorities. The ASEAN regional capacity building plan will strengthen consumer protection regimes in the AMS as well as help ACCP and AMS in promoting awareness and garnering support for ASEAN’s consumer protection capacity development agenda.

Scope of Services

The consultancy will be undertaken over a continuous effective period of approximately seven (7) calendar months with approximately 60 days of professional services. Work will commence immediately after contract signing.


In its proposal the Consultant should demonstrate:

  • Extensive knowledge in consumer rights, enforcement of consumer laws, and consumer demands for safe and sustainable consumption practices as well as current and emerging consumer concerns and related issues;
  • Substantial work experience in the field of consumer protection preferably in ASEAN and AMS;
  • Proven track record in assisting countries in establishing and enhancing their consumer protection programs and related initiatives;
  • Extensive experience in the conduct of capacity and training needs assessment and design of capacity building programs;
  • Research and survey design expertise;
  • Thorough understanding of ASEAN and ASEC procedures is needed and willingness to adapt is required.
  • Familiarity and having extensive professional contacts with consumer protection agencies in AMS;
  • Familiarity with the prevailing condition and environment, particularly in consumer protection, in AMS; and
  • English proficiency and good report writing skills are prerequisites


Interested Consultant/Consulting team are invited to submit a proposal in response to these Terms of Reference. This proposal should be in two parts: Technical and Financial components.

The Technical component should present the following information:

  • A brief discussion indicating the bidder’s understanding of the needs of the project;
  • A brief analysis of key issues;
  • A methodological discussion of how the bidder proposes to address those needs including assessment of key issues, analytical strategies that will underlie the project, specific tools/ methods/ techniques to be utilised, and practical discussion of possible limitations in carrying out the project;
  • A detailed work plan that specifies activities to be undertaken, expected outputs and deliverables, resources to be utilised and timing;
  • Staffing and management plan;
  • A discussion on how measures to ensure the future sustainability of the outcomes of the project will be addressed;
  • CVs of all proposed experts;
  • Brief discussion of firm’s past experience in undertaking similar work and brief summaries of all projects undertaken.
The Financial component should specify:
  1. Professional fees of expert(s);
  2. Management and/or operational fees (if any), which include all costs incurred by the person/entity/company for internal coordination, communication, travels and any other associated project management cost;
  3. Applicable taxes such as VAT, GST, PPN. See Section XI point 3 for an additional note on tax liability.7
All costs must be quoted in United States (US) dollars. Activity costs for experts and participants such as reimbursable expenses for airfare, other travel costs and daily subsistence allowance for workshops, meetings, and all other agreed activities should not be included in the Financial Component. These items will be discussed with the preferred contractor during the finalisation of the scope of services, based on prevailing ASEAN Secretariat rates.

Submission of Application

Applicants should send their application with a cover letter, materials specified in Section IX above and other supporting documents with “ASEAN Capacity Building Roadmap for Consumer Protection 2019-2025” as the subject via email to tender@aadcp2.org, no later than 30 November 2018 at 05:00pm Jakarta time. Applicants should also mail/courier 4 (four) copies of the above mentioned documents to ASEAN-Australia Development Cooperation Program Phase II, ASEAN Secretariat 2nd floor, Jl. Sisingamangaraja 70A, Jakarta 12110, Indonesia, within 5 (five) working days of the submission deadline. Please note that only short-listed candidates will be notified.

Any queries on the TOR should be sent to contact@aadcp2.org with the subject line:”Query ‘ASEAN Capacity Building Roadmap for Consumer Protection 2019-2025’.

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